Bereavement care

Bereavement Care & Support in Newbury, Berkshire

SAIF Care, our commitment to you at a time of need. Free access to a bereavement helpline and online chat, staffed by trained bereavement specialists.

01635 40536 Talk to us Send an enquiry

11 five star reviews on Google

SAIF Care, our commitment to you at a time of need

As part of our commitment to caring for bereaved families, we have teamed up with the National Society of Allied and Independent Funeral Directors (SAIF) to offer further support and advice to people experiencing grief.

As a member of the trade association, SAIF Care allows us to provide our clients with exclusive access to a free bereavement care helpline and an online chat service, both of which are staffed by trained bereavement specialists.

The SAIF Care team is there to offer a listening ear and give reliable information about a range of help and services available near you.

Each person's bereavement journey is unique and there's no right or wrong way to grieve. If you feel that you are struggling following the death of someone close, please contact us and we will be able to assist in getting you the support you need.

For further details about this service please use the SAIF Care details alongside, or read about the funeral services we provide and what happens after a bereavement.

What SAIF Care offers

Support that is there whenever you need it

A freephone helpline

Call 0800 917 7224 and speak to friendly staff who are trained in counselling and bereavement skills, and who will be able to listen and support you.

Email and online chat

If talking on the phone feels like too much, email support and an online chat service are available instead, staffed by the same trained specialists.

Qualified counsellors

SAIF Care Associate Counsellors are highly skilled and qualified. They will help you to understand your experience of grief, develop self-care and coping strategies, and deal with the challenges you may be facing.

In their own words

What our families say

11 five star reviews on Google

I would like to take this opportunity to thank both you and Neale for the sensitive and compassionate nature you conducted yourselves during this difficult time for us. The quality of the service provided eased our suffering. Everyone who attended my wife’s funeral had nothing but praise for the service at the crematorium and printed service cards.

Thank you for your help and support in dealing with the arrangements and for Neale’s kindness in what was a difficult situation.

On behalf of my family and friends I would like to send a huge thank you to Neale and everyone at R.C. Smallbone for all your support, kindness and fantastic service you have provided for dad’s funeral yesterday and over the past couple of weeks. You have made this difficult time a lot easier for us and I will always remember dad’s goodbye with the professional and personal touch that you have provided.

I am writing to express my sincere thanks to you and the rest of the team at R.C. Smallbone for your continued professionalism and compassion. The service we have received from you and your colleagues has been very significant in reducing the emotional burden during what was always going to be a distressing time.

Wonderful service provided by Neale and his team. So friendly and helpful, made a very difficult day much easier, everything organised beautifully, and comforting reassurance at the actual crematorium. Thank you very much. Highly recommended.

We were all very impressed with the way you guided us through what was a very stressful process for the whole family. We would certainly recommend your services to others in a similar situation.

Read more of the letters families have sent us on our feedback page.

Need some guidance through a difficult time?

Call us today on 01635 40536. Whether you need to arrange a funeral or simply want to talk to someone, we are here.

Call 01635 40536 Send an enquiry Contact page